WHEN WILL MY PACKAGE BE DELIVERED?
HOW OFTEN DO YOU RESTOCK?
I EMAILED YOUR CUSTOMER SERVICE TEAM. WHEN SHOULD I EXPECT A RESPONSE?
I HAVE NOT RECEIVED MY ORDER CONFIRMATION, WHAT SHOULD I DO?
CAN I CHANGE MY ORDER ONCE I'VE PLACED IT?
DO YOU ALLOW RETURNS / REFUNDS?
HOW SHOULD I CONTACT YOU FOR CUSTOMER SUPPORT?
Customer feedback is the lifeblood of our business. Tell us what’s on your mind, good or bad.
Please include your order number and a brief description of your issue in the subject line.
We respond to all customer feedback within 48 business hours Monday-Friday.
If you do not see a reply from us within 48 hours, please check your spam/junk folder.
Also in order to never miss an important email from Wrap Queen! Please add us to your safe senders list.
We look forward to hearing from you! We always listen and promise to do everything we can to improve your experience with Wrap Queen.